Frequently Asked Questions

Have Questions? We’re Here to Assist.

Below, you’ll find answers to some of the most frequently asked questions about our offerings and approach. If your inquiry requires more personalized attention, we invite you to contact us directly. Our team is always available to provide the clarity and service you deserve.

What’s Included In Your Photography And Videography Packages?

We offer a range of packages tailored to fit various listing needs. Each package clearly outlines the included services, such as interior and exterior photography, video, aerial footage, and optional add-ons.

How Far In Advance Should I Schedule A Booking?

We recommend booking as early as possible. Our process includes a pre-production Zoom meeting with the client, photographer, and editor to align on expectations and ensure a smooth production and delivery.

How Long Does A Typical Property Appointment Take?

While each property is unique, a general guideline is approximately one hour per 2,000 square feet of living space.

Do You Offer Drone Or Aerial Photography And Video?

Yes. Our FAA-certified photographers capture both aerial photos and drone video, depending on the property's location and airspace restrictions.

Can You Enhance Or Virtually Stage The Photos And Videos?

Yes. We offer AI-powered virtual staging services through our sister company, DeVore AI, to enhance visual appeal and showcase a property's potential.

What Is Your Typical Turnaround Time For Photography And Video?

Photography is generally delivered within 2–3 business days. Video is delivered within 3–5 business days, depending on the complexity of the project.

Do You Create Content Specifically For Social Media Platforms Like Instagram Or Tiktok?

Yes. We provide optimized media formats for social platforms, including vertical videos and short-form content tailored to TikTok, Instagram Reels, and Stories.

What Licensing Or Usage Rights Are Included?

All media provided includes full usage rights. You are free to use the photos and videos for MLS listings, websites, social media, and marketing materials.

Does The Premium Video Package Include Photography?

No. The Premium Video package includes cinematic ground and aerial footage only. Photography can be added as an additional service.

Are Twilight Or Day-To-Dusk Transitions Included In The Premium Video Package?

No. Twilight photos are an add-on. If the appointment continues into the evening, there is a fee. If twilight shots require a second site visit, there is a seperate fee.

What’s Included In A Luxury Video Package?

Our Luxury Video packages feature cinematic video with ground and aerial footage, branded and unbranded versions, custom agent branding, licensed music, voiceovers (optional), and interior/exterior walkthroughs with advanced editing and transitions.

Can I Appear In The Video As The Agent?

Yes. On-camera agent appearances are available as an add-on.

How Long Is The Final Video?

Video lengths typically range from 1 to 3 minutes, depending on the property and selected package.

How Is A Luxury Video Different From A Standard Video?

Luxury Videos are produced by our top-tier videographers using high-end equipment and cinematic techniques. These videos are faster-paced, professionally branded, and designed to captivate and convert viewers. Standard videos are more basic in nature and do not include advanced editing.

Is Drone Footage Included With Luxury Video?

Yes, drone footage is included unless the property is located in a no-fly zone.

Can I Request Specific Scenes Or Features To Be Included In The Video?

Absolutely. Please submit your requests prior to the editing phase so we can incorporate them into the final cut.

Is The Background Music Customizable?

Yes. You can select music from our licensed library or share the style you're aiming for, our editors will match the tone, whether it's upbeat, cinematic, or classic.

What Types Of Listings Benefit Most From Luxury Video?

Luxury Video is ideal for premium listings, architecturally unique homes, vacation properties, and any listing where storytelling, ambiance, and emotional connection are key to attracting buyers.